Director for Public Voice, NIHR Centre for Engagement and Dissemination (CED), National Institute for Health Research.

“Sam facilitated an online team away day for the new NIHR Centre for Engagement and Dissemination. The team was new, many of us had not met face to face, and there were a number of tricky challenges facing us, including clarifying our purpose and mission and how we were going to work together as a team that had launched in Covid lockdown.

I was impressed with the care and thought that Sam put into planning the day, working closely with me, and with the skilled, unflappable, and engaging way in which she guided the discussion. The day turned out to be an important moment for building the team, providing a sense of direction, laying bare some areas of tension, and generating greater clarity both about what we needed to do next, and what it was better to park. At that point in our evolution, we needed external facilitation, and Sam was absolutely the right person for the job.”