Regional Lead for Patient Safety / Head of Quality North East Central London NHS England, London
Sam had been recommended as a great organiser and facilitator – so my expectations were high and she did not disappoint. She has a terrific gift for energising people during a workshop, but in such a clever, intuitive way that they don’t feel ‘jollied along’ which can antagonise.
It was largely due to Sam’s engineering of our multi-stakeholder workshop that we had such positive outcomes – which have set us up for enduring improvement work across the system.
I was very impressed with the way that Sam planned so meticulously for the event. The agenda for the workshop incorporated a range of sessions which cleverly moved between stimulating innovative thinking, meaningful collaboration and reflection.